Key Points

• Quote is valid for SALE PERIOD from 14 th March – April 11 th 2026
• Payment is required in FULL to secure Sale Pricing – No Deposits
• Payment can be made via EFTPOS over the phone, in-store or via the bank details –Please note EFTPOS surcharges apply and vary depending on card
  
• All custom items are non-refundable
  
• Lead time are subject to availability
  
• All returns are subject to supplier approval & must be within 30 days of purchase. 20% Handling Fee and freight charges apply.
  
• All orders are delivered to Thomastown warehouse for customer collection or delivery
  
• All Tile, Timber or Stone quantities supplied are estimates only and should be confirmed by builder or tiler on site.
  
• Please check all products when supplied – fixing any products constitutes acceptance of product.
  
• Transfers of small items to Eltham are available by request – Must be collected within 14 days of arrival.
  

Definitions:

• Company: ACMI Group Pty Ltd, trading as Yeomans Bagno Ceramiche (ACN 58 602 137 879).
• Goods: All products supplied by the Company, including, but not limited to, tiles, bathware, stone, timber, and related items.
• Purchaser: The buyer named on the invoice.

Formation of Agreement:

• By receiving a Quotation, the Customer agrees to purchase Products/Services based on:

• • These Terms.
  • The Price List or Quotation.
• The Quotation is valid for 30 days, during which the Customer can accept it in writing.
• Acceptance of the Quotation means agreeing to these Terms, the Price List, or the Quotation, and placing an Order.
• The Quotation is not an obligation to supply; the Company can accept or reject Orders at its discretion.

Agreement Formation:

An Agreement is formed when the Company:

• Confirms the Order in writing.
• Accepts full or partial payment.
• Provides the Products.
• Performs the Services.

The Agreement includes:

•  These Terms.
• Any Trading Account Terms (if applicable).
• The Price List or Quotation.
• The Invoice.

Purchaser Responsibilities:

• Goods ordered must be collected within 30 days or must be paid in full
• No quality or shade claims after products are fixed; inspect before installation.
• Samples and showroom displays are for reference only.
• No responsibility for goods in transit by the Purchaser’s means.
• Returns are subject to supplier terms and conditions.
• Prices and availability can change without notice.
• Yeomans takes no responsibility for errors in meterage calculations.
• The Purchaser is responsible for ordering the correct quantity.
• To secure sale pricing Payment is required in full.
• Goods not picked up within 6 weeks incur a $20 weekly storage fee per pallet.
• Cancellation or change of mind incurs a 25% handling charge plus return delivery fees.
• Returns are only accepted if goods are unmarked, unbroken, and in saleable condition, within 30 days of delivery. Freight and handling charges apply.
• Returns are not accepted for discounted, clearance, or custom items.
• The Purchaser is responsible for ensuring the products are suitable for their intended use.